Orano - Annual Activity Report 2024 236 4 SUSTAINABILITY STATEMENT Social and societal information Transparency about events Any anomaly or incident at a nuclear site is reported to the authorities on the international scale of events (the INES scale) graduated from one to seven. As soon as a simple anomaly is declared (level 1 or higher on the INES scale), Orano issues a press release, which is also available on its website. This information is widely shared with the external stakeholders of the affected site, in particular with the Local Information Commissions. Openness and education about our activities Each year the group publishes an external magazine presenting the main actions carried out during the year, the group’s ambitions and future outlook. The group also provides a section on its website (www.orano.group) entitled “Unpacking nuclear” to provide details on nuclear energy and terms. The group carries out numerous initiatives in schools in the regions where it operates. Orano is also involved in Industry Week in France. Orano also continued its active communication policy by organizing visits for many stakeholders (customers or prospects, elected officials, the press, administrations and authorities, etc.). Moreover, the group is part of this approach through the distribution of press releases, in particular concerning the activities of its sites and its business units and subsidiaries, as well as international transportation. In order to supplement the information available on its website (www.orano.group), Orano is continuing its communication policy on social networks including for its sites (la Hague, Melox, Malvési, Tricastin) and internationally (United States, Canada, United Kingdom, Namibia, Kazakhstan). In its educational initiatives in 2024, the group focused on the mining activities and the Malvési site. Targets and outcomes related to transparency and end-user information [S4-5] The group strives to set an example in terms of transparency and information. However, it has not set any target figures for results in this area. 4.3.4.4 Consumer and end-user dialogue and complaints process Dialogue with citizens on issues of energy choices, the cost of energy and transparency in nuclear matters is the responsibility of the States. Orano complies with the dialogue mechanisms put in place, participates in them and does not manage any direct mechanisms, apart from the group’s whistleblowing mechanism accessible to all natural persons. The group’s whistleblowing mechanism, which allows any natural person to submit a complaint, and how to access it are described in Section 4.4.1.3. Orano uses these systems to capture the expectations of French citizens. Among the measures put in place by the French government, the Multiannual Energy Program 3 (PPE 3) covering the periods from 2025 to 2035 was submitted for consultation at the end of 2024 in France. It proposes ambitious measures for nuclear energy planning, particularly with regard to fuel cycle activities. The group is not aware of any serious human rights incidents reported by consumers and end-users.
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