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Rooted in Orano's values and serving the Company's vision, the Excellence System brings together all management methods, behaviours, principles and practices to serve a dynamic of continuous improvement:
The manager in the field
This is a managerial approach in which the manager gives priority to the field environment: the factory, team members’ offices, project platforms, etc. The manager observes the reality and standards applied, picks up on and prevents deviations from expected standards, identifies waste and understands the entire value chain from end to end. Through this approach, the manager is able to play an enhanced coaching part, by encouraging proactive attitudes and showing recognition to the teams. This approach then opens onto the Practices for Fiabilisation of Interventions (PFI).
The Coaching attitude
The managerial behaviours that stem from Operational Excellence can be summarised into 10 concrete and measurable actions. It is through them that one essential principle -- the manager's coaching attitude -- comes into practice.
PDCA – Plan, Do, Check, Act – is first and foremost a way of thinking, used in particular during problem-solving. The method is divided into 4 stages, each leading to the next, and is aimed at building a virtuous circle.
“Visual management contributes to building a true performance culture by uniting all the players”
“Where this is no standard, there can be no improvement” - T. Ohno
5S is a method for organizing a work environment so that it is safe and efficient. It includes:
Out of all the problem-solving methods on the market, the A3 method has been chosen and put into practice at Orano. It consists of: a clear presentation of a problem, analysis thereof, and solutions implemented, understandable not only by the interested parties but also by all those who are not specialists in the issue.
The human factor, always part of operations, must be taken into account from the point at which processes are elaborated up to their implementation on the ground. To prevent the errors that give rise to quality issues, 6 PFIs are used to help optimize process reliability. Their aims are: